Terms and conditions are a set of rules and guidelines that govern the use of a website, up, or service by the users or customers. They outline the rights and responsibilities of both the provider and the user of the website, up, or service. Their purpose is to protect the provider from legal liabilities and to establish clear expectations for the user. And right now we are going to learn terms and conditions of Lotus365. Let’s start!

Introduction

Lotus365 is a sports exchange and casino platform that offers you a variety of betting and gaming options in India. Whether you want to place bets on cricket, football, tennis, or other sports, or play games like roulette, blackjack, slots, or poker, Lotus365 has something for you. However, before you start using Lotus365, you need to read and agree to its terms and conditions..

Acceptance of Terms

Acceptance of Terms is a section in the terms and conditions of Lotus365 that explains how you can agree to the rules of using its sports exchange and casino platform. It requires you to take some action, such as clicking a button or checking a box, to show that you accept the terms and conditions. 

Scope and Applicability

By using Lotus365, users agree to these terms and conditions, and enter into a legally binding contract with Lotus365. Users also agree that Lotus365 is the sole provider of its services, and that it does not act as an agent or intermediary for any third party. Users acknowledge that Lotus365 is not liable for any damages or losses that may result from their use of its services, or from any events or circumstances beyond its control.

Definitions

In this section, we will get acquainted with the basic definitions of TaC of Lotus365. This is necessary to understand what is written directly in the document.

Explanation of Key Terms

Some of the key terms that are explained in this section are:

  • User;
  • Member;
  • Account;
  • Service;
  • Bet;
  • Game;
  • Live Casino;
  • Bonus;
  • Deposit;
  • Withdrawal.

Eligibility

Eligibility means the fact of having the necessary qualities or satisfying the necessary conditions to do or receive something. For example, to use Lotus365, you need to meet certain eligibility criteria, such as being at least 18 years old and legally allowed to gamble in your area. If you do not meet these criteria, you are not eligible to use Lotus365.

Age Requirement

You must be at least 18 years old to use Lotus365. By using Lotus365, you confirm that you are 18 or older and that you are legally allowed to gamble in your jurisdiction. You also agree to provide proof of your age and identity if requested by Lotus365. If you are under 18, or if you are not legally allowed to gamble in your jurisdiction, you must not use Lotus365. 

Geographic Restrictions

Lotus365 is only available to users who are located in India. By using Lotus365, you confirm that you are physically present in India and that you are not accessing Lotus365 from any other country or region. You also agree to provide proof of your location if requested by Lotus365.

User Accounts

User Accounts is a section in the terms and conditions of Lotus365 that explains how users can create and manage their accounts on its sports exchange and casino platform. It describes the registration process, the account verification, the account security, the account suspension, and the account closure.

Registration

Registration is the process of creating an account with Lotus365, a sports exchange and casino platform in India. To register, you need to provide your phone number, obtain an OTP, set a password, and click the register button. You also need to verify your identity and eligibility by uploading a copy of your PAN card and Aadhaar card. 

Account Security

You are responsible for maintaining the security and confidentiality of your account and password on Lotus365. You should not share your account details or password with anyone else, or use anyone else’s account. 

Account Termination

Account Termination is a section in the terms and conditions of Lotus365 that explains how users can close their accounts on its sports exchange and casino platform. It describes the reasons and consequences of account closure, and the steps that users need to follow to request or confirm their account termination. 

User Responsibilities

User Responsibilities is a section in the terms and conditions of Lotus365 that explains the rules and guidelines that users have to follow when using its sports exchange and casino platform.

Compliance with Applicable Laws

Users have to follow the laws and regulations that apply to them when using its sports exchange and casino platform. It describes the legal obligations and risks that users have to bear, and the possible consequences of violating any laws or regulations.

Prohibited Activities

Prohibited Activities is a section in the terms and conditions of Lotus365 that explains the rules and guidelines that users have to follow when using its sports exchange and casino platform. It describes the expected behavior and conduct of users, and the possible consequences of violating these rules.

Fair Use and Responsible Gaming

Users can use its sports exchange and casino platform in a fair and responsible manner. It describes the best practices and precautions that users should follow to avoid problem gambling and addiction.

Intellectual Property

Intellectual property (IP) is a category of property that includes intangible creations of the human intellect, such as inventions, literary and artistic works, designs, symbols, names, and images used in commerce.

Ownership of Content

Lotus365 Ltd is a company that owns and operates a sports exchange and casino platform in India. Lotus365 Ltd owns the content that it creates for its website, app, and platform, such as its logo, icons, designs, graphics, sounds, games, and texts.

Use of Trademarks and Copyrights

Trademarks are signs or symbols that identify and distinguish the goods or services of one person or entity from those of others. Trademarks can be words, names, logos, slogans, shapes, colors, sounds, or any other distinctive feature that helps consumers recognize the source or quality of a product or service.

Payment and Financial Transactions

Lotus365 accepts various payment methods, including debit/credit cards, net banking, e-wallets, and UPI. You can use these methods to deposit and withdraw money from your Lotus365 account. To make a deposit, you need to register an account on Lotus365 and then go to the cashier section

Deposit and Withdrawal

Lotus365 allows users to deposit and withdraw money from their accounts using different methods, such as debit/credit cards, net banking, e-wallets, or UPI. Users can deposit money instantly and withdraw money within 15 minutes, without any paperwork or taxes. Users can also view their transaction history and balance on the platform.

Currency and Payment Methods

Lotus365 accepts Indian rupees as the currency for all transactions on the platform. Users can choose from a variety of payment methods that suit their preferences and convenience. Lotus365 supports payment methods such as Visa, MasterCard, Paytm, PhonePe, Google Pay, UPI, and others.

Fees and Charges

Lotus365 does not charge any fees or commissions for using its services. Users can enjoy betting and gaming on the platform without any hidden fees or charges.

Bonuses and Promotions

Lotus365 offers a range of bonuses and promotions to both new and existing customers. New customers can take advantage of a generous welcome bonus of up to ₹25,000, depending on their deposit amount.

Game Rules and Fair Play

Lotus365 is a platform that offers various games for online betting and gambling. Some of the games are fantasy sports, live casino, and slot games. Each game has its own rules and features that you need to know before playing. 

Game Rules and Guidelines

The rules of the game are different for each slot. Thus, to familiarize yourself with the game, you can read the information directly on the website.

Fair Play and Cheating

Fair play and cheating are important issues in online betting and gambling. Lotus365 is a platform that claims to offer fair and transparent gaming for its users. It also has policies and measures to prevent and detect cheating and fraud.

Dispute Resolution

If you have any dispute or complaint about the services, you should first contact customer support team via email, live chat, or phone. They will try to resolve your issue as soon as possible. If you are not satisfied with response, you can escalate your dispute to the management team by sending an email.

Privacy and Data Protection

Below we will take a closer look at data protection and privacy of the Lotus365 website. 

Privacy Policy

Lotus365 has a privacy policy that explains how it collects, uses, and protects the personal and financial data of its users. The privacy policy also informs the users about their rights and choices regarding their data. The privacy policy is available on the website and users are advised to read it carefully before using the services.

Data Collection and Use

Lotus365 collects and uses various types of data from its users, such as:

  • Registration data: This includes the phone number, password, and OTP that users provide when they create an account on Lotus365.
  • Transaction data: This includes the payment method, amount, date, and time of the deposits and withdrawals that users make on Lotus365.
  • Gaming data: This includes the games, bets, outcomes, winnings, losses, and bonuses that users participate in on Lotus365.

Contact Information

If you have any questions about using the site or something else, you can contact technical support or contact other contacts.

How to Contact Us

If you have any questions, feedback, or issues about Lotus365 or online betting in general, you can contact their customer support team via the following methods:

PhoneYou can call their toll-free number 1800-123-4567 and speak to an agent. The phone support is available from 10 am to 10 pm IST.
Email
Live chatYou can use the live chat feature on their website and talk to a representative in real time. The live chat is available 24/7.

Miscellaneous

Lotus365 is operated by Ecofun Services NV and registered in Curacao. Lotus365’s registration number is 1523072. Lotus365 does not ask for any documentation before registration and the person registering with them also gets a bonus of ₹3652.

Severability

Severability is a clause that states that if any part of an agreement is found to be invalid or unenforceable, the rest of the agreement will remain in effect.

Entire Agreement

Entire agreement is a clause that states that the agreement represents the complete and final understanding between the parties and supersedes any prior or contemporaneous agreements or communications.

Waiver of Rights

Waiver of rights is a clause that states that the failure or delay of a party to exercise or enforce any right or remedy under the agreement does not constitute a waiver of that right or remedy.